Dear Parents: We’re Here to Make Prom & HoCo Stress-Free.
You want her to feel confident and shine. We want you to have peace of mind. Here is our direct-to-consumer promise to you.
Our Crafting & Delivery Timeline
To ensure perfect fit and pristine quality, our dresses are made-to-order in our specialized workshops. Because custom beauty takes time, we strongly encourage ordering early.
Boutique Crafting: Takes 7 to 10 days to handcraft and inspect before dispatch.
Standard Delivery: Arrives in 10 to 13 days (Best for early planners).
Express Shipping: Arrives in 3 to 5 days (For those closer to the big night).
Planning Tip: Please allow at least 3 to 4 weeks in total to ensure a completely stress-free experience.
30-Day Returns & 1 Free Exchange
We want her to love her reflection. If she tries her dress on at home and wants to adjust the size, our local US return process is completely worry-free.
30-Day Return Window: Plenty of time for her to try it on and decide after delivery.
100% Free Exchange: Need a different size? We offer 1 free exchange opportunity with no label fees.
US Returns Center: Refunds are processed easily through our domestic return center. A flat $10 return label fee will be deducted for refunds.
Why We Ship Direct: Couture Quality, Honest Pricing
The world’s finest formalwear is crafted by skilled artisans in Asia. Shipping direct bypasses traditional retail markups to deliver luxury-grade dresses fairly.
Intricate Hand-Detailing: Features double-linings, secure boning, and premium satins.
Strict Quality Control: Every seam, zipper, and sequin is manually inspected before shipping.
No Middleman Markup: Skip the boutique rents and enjoy fair, honest pricing.
Safe, Secure & Encrypted Checkout
Your financial security is our top priority. We use certified SSL encryption and partner with global payment gateways to ensure peace of mind.
100% Encrypted Transactions: Certified secure data protection.
Trusted Partners: Checkout securely with Visa, MasterCard, PayPal, or Apple Pay.
Installment Plans Available: Shop Pay gives you flexible budget options.
Frequently Asked Questions
We highly recommend purchasing her dress at least 3 to 4 weeks before her school dance. Every dress requires 7–10 days of careful hand-crafting and quality control checks, in addition to shipping transit times (10–13 days for standard, or 3–5 days for express shipping). Ordering early ensures a relaxed, stress-free fitting process at home.
Once your dress has completed its handcrafting phase (7–10 days), we offer two shipping transit methods: • Standard Shipping: 10–13 days (Best for early planners). • Express Shipping: 3–5 days (Perfect if her dance is approaching soon).
We offer a generous 30-day return and exchange window starting from the day her package is delivered. • Exchanges: We offer 1 completely free exchange opportunity (no shipping label fees) to help her find the absolute perfect size/style. • Refunds: If you prefer a full refund, a flat $10 return label fee will be deducted from your final refund amount. All returns are shipped directly to our domestic warehouse in the United States.
Yes, our US customer support team is happy to assist. We don't believe in endless automated robots. Email us at support@koreyila.com and a real human will get back to you with personalized sizing help within 24 hours.
Let’s make her night unforgettable.
Have questions about a specific style, size, or shipping timeline? Our customer service team is ready to assist you.
